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Help & Support
Help & Support Available at Women's Aid North East Lincolnshire
Find help when you need it most, including our helpline, community drop-ins, safe refuge housing, outreach services, and wider family support.
If you are experiencing abuse, we're here to help.
Using our website safely
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If there is a risk of someone seeing what you are looking at, please use the Exit Site button at the top of every page. This will immediately replace this window and open a new Google search window.
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You may also want to use a private or incognito browser window when viewing this site, so your browsing history isn’t saved. On most phones and computers this is easy to switch on; look for “New Private Window” or “New Incognito Tab” in your browser menu.
Finding support for yourself
Taking the first step can feel daunting, but you don’t have to do it alone. If it is safe for you to call, our helpline is the quickest way to speak to someone who will listen and guide you. If you would prefer to start by exploring the different routes to safety and support, our Options Available to You and Helping Yourself pages share advice and information about recognising abuse and what you can do next.
For some, talking face-to-face feels safer. Our domestic abuse drop-ins are a space where you can meet with us in person.
If you need somewhere safe, we have a Refuge for women and children, and a dedicated Housing Project to help you move forward. And, for when you are ready, our programmes, Freedom and Own My Life, can support your recovery and confidence in the future.
Finding support for someone else
It can be very hard to know what to do if a friend, colleague, or family member tells you they’re experiencing domestic abuse. You may feel unsure how to respond, but the most important thing is to listen, believe them, and help them feel less alone.
You don’t need to have all the answers. What matters is offering understanding without judgement, giving them space to talk, and encouraging them to make their own choices safely. Our Helping Someone Else page shares clear advice on how to do this, including listening well, respecting confidentiality, and avoiding anything that might put either of you at risk.
If you feel they need direct support, you can also complete a referral form to connect them confidentially with our services. And remember to look after yourself too, supporting someone in this situation can be emotional and difficult.
More information and survivor stories
If you are not ready to get in touch just yet, that’s okay. You can still find out more about recognising domestic abuse and hear from others who have been through it. These pages may help you take the next step when the time feels right:
