Working at Women's Aid NEL

‘Your chance to make a difference’

The nature of the work undertaken means that this invitation is for women only

and is exempt under Schedule 9 Part 1 Equalities Act 2010

Refuge Support Worker

The refuge offers a comprehensive accommodation and support service for women and children who have to leave their homes due to domestic abuse.

We are looking for a Refuge Support Worker to offer support, practical help, advice and information to women who are and have been experiencing abuse.

The applicant must have experience in a supportive role with individuals and or families. They will need to have a good understanding of Domestic Abuse, managing risks and assessing safety. The applicant will need to be involved in planning, monitoring, and support file management.  

The applicant would need to take part in an overnight ‘on call’ rota for emergencies (currently approx 2 per month and a weekend rota which is currently one in every 4 weekends.

The deadline for this post is Friday 16th October 26

Interview date for successful applicants will be Friday 23rd October 26

The nature of the work undertaken means that this invitation is for women only and is exempt under Schedule 9 Part 1 of the Equalities Act 2010

Women’s Aid is looking for Relief Support Workers to cover on an ‘as & when’ basis, covering for the sickness, holidays and emergencies of our support staff. You will support victims and survivors of domestic abuse and contribute to referrals, caseloads, drop-in services, support plans, risk assessments, etc. Support services are 24 hours, so you will be asked to participate in an ‘on-call’ rota that will be undertaken by staff across all support projects. (Approx. two nights per month.)

This is a great opportunity for anyone wanting to start out in this sort of work – Relief Worker posts give those with little or no experience the chance to learn about domestic abuse and can provide you with valuable experience to enhance & improve career opportunities in this field of work.

If you feel you are interested and are passionate about making a difference, then please download the Job Description & Person Spec.

Full training will be given.

Deadline for Applications: Friday 16th October 26

Interview Date for successful applicants: Tuesday 20th October 26

DAYS/HOURS - SATURDAY 6.5Hrs & One Day Flexible during the week 6.5Hrs

We are looking for a passionate and proactive Retail Supervisor to join our growing retail team. You will help lead one of our busy charity shops, supporting volunteers and customers while keeping standards high and ensuring every shop reflects the Women’s Aid NEL values.

As a Retail Supervisor, you will support the daily running of the shop, working alongside the Retail Manager to make sure everything runs smoothly. You will help motivate volunteers, manage stock, create welcoming displays and deliver great customer service. You will need solid retail or charity shop experience, confidence using tills and systems, and the ability to stay calm and organised in a busy environment.

If you enjoy retail, people and making a difference through your work, we would love to hear from you.

If this sounds like the role for you and you would like to find out more, please download our Job Description & Person Spec, and you can complete our online application form.

Deadline: Friday 16th October 2026

Interview Date for your Diary:  Friday 23rd October 2026