Agency Resources

Please use 3 tabs below for;

  • LOCAL contacts & websites
  • NATIONAL contacts & websites
  • DOCUMENTS available to download

All items/agencies/info are in ALPHABETICAL ORDER.

If you would like to include any other links that you may have used, that would be useful for agencies and/or practitioners – please email to

FOR INFORMATION – Women’s Aid does not monitor nor endorse any of the external websites.
FEEDBACK – Please could you spare 1 minute (below) to let us know your thoughts of the information pages

AA (Alcoholics Anonymous)
Open meetings details are:
Tuesday, Grimsby Fire Station, Cromwell Road, DN31 2BN – 7.30pm 9.00pm
Friday, St Andrew’s Church, 2B Albion Street, DN32 7DY – 7.00pm – 8.30pm
01472 362058
Affordable Justice
If you cannot get legal aid – this organisation can help you – offering substantially reduced legal costs – visit – they are based in Hull but are accessible to any woman.
01482 711003
Alcohol Support – See ‘We Are With You’ (below)
Blue Door (IDVA & ISVA service)
Support to anyone that has experienced domestic abuse and sexual violence
0800 197 4787
Citizens Advice – Domestic Abuse Worker – Jo0800 144 8848
Child to Parent Violence – See ‘Who’s In Charge’ (below)
DART – Domestic Abuse Recovering Together – Local programmes are available – Guides for Mums, children and practitioners are available in ‘downloads’
Accommodation and support for young people
01472 321444
Drop In Sessions (Domestic Abuse)(link to page)

Drugs and/or Alcohol Support – 

We Are With You (details below under W)


‘The Comeback’ is an abstinence-based recovery hub
The Comeback Flyer is available to print
They are open Mon-Wed 10am-3pm and Friday 10am-3pm.
They offer a self-referral service (including criteria) on their website




07586 458 586

8 Abbey Walk, Grimsby

Fire Safety Checks – Agencies can access the referral form for ‘Safe and Well’ checks in the home by Humberside Fire and RescueFire Safety Check
Freedom Programme(link to page)
Harbour Place
Night shelter & Outreach service for those facing homelessness
01472 355234
Homeless Department – NE Lincs Council
Women’s Aid staff have access to Housing Support Officers who can help regarding your housing situation. Alternatively you can visit to find out more information about your housing needs relating to domestic abuse.
01472 326296 (Option 1)
Lincolnshire Housing Partnership (LHP)0345 604 1472
Longhurst & Havelok Homes0300 123 1745

MARAC – MARAC training is available locally in June & Sept 2022 – for more info please email

National MARAC information is also available on the second tab at the top of the page ‘National Info’
A MARAC referral form is also available on the third tab at the top of the page ‘Downloads’

Mental Health Crisis Team01472 256256 (Option 3)
NSPCC01472 803500
Open Door – Health Centre01472 722000
Open Minds – Mental Health Support01472 625100
Outreach Support (Domestic Abuse)(link to page)
Rape Crisis (Blue Door)0800 197 4787
Refuge(link to page)
SaferNEL – Council webpage
Includes safeguarding children info
SaferNEL – Policies & Procedures
SaferNEL – Domestic Abuse info
Salvation Army01472 403348
Samaritans01472 353111
Victim Support0300 303 1976
We Are With You
Local drug & alcohol support, advice & information
We Are With You Website  Website includes an Over 50s alcohol helpline info (0808 8010750) and an alcohol toolkit
Online Chat also available – Click here to join web chat‘Facts and Safety Advice about Substances’ – Information to print
01472 806890
Who’s In Charge
‘Who’s in Charge’ is a 9 week child to parent violence (CPV) programme aimed at parents whose children are being abusive or violent toward them or who appear out of parental control.
Call 07769 681025
Black & Minority Ethnic Women
Support information for black minority ethnic women is available from National Women’s Aid
The Women’s Aid survivors handbook is available to download in 11 languages
Children experiencing abuse
National Women’s Aid run a support website called The Hideout for children living in violent homes
ChildLine – free confidential helpline for children and young people – 0800 1111
Clare’s Law (Also called the Domestic Violence Disclosure Scheme)
Clare’s Law gives anyone the right to ask the police if their partner may pose a risk to them.
Anyone can also make enquiries into the partner of a close friend or family member.
Information and guidance about Clare’s Law
Applying for Clare’s Law
Michael Brown’s story (Clare’s Dad) – campaigning for Clare’s Law after her murder (You Tube)
Coercive Control
Information about Coercive Control
The website have a page that explains ‘Representing Yourself in Court’ including a link to information about being a McKenzie friend
DASH Risk Assessment
SafeLives short video – An introduction to assessing risk in domestic abuse cases
A DASH risk assessment is also available in the ‘downloads’ tab
Domestic Violence Disclosure Scheme (DVDS)
Information on the Domestic Violence Disclosure Schemes (DVDS) is listed under Clare’s Law
Domestic Abuse – Government and DA Bill

Domestic Abuse latest Government info Government website

Latest info on the Domestic Abuse Bill

Educational Toolkit – Expect Respect
Women’s Aid and The Body Shop developed the Expect Respect toolkit to support practitioners working with children or young people.  You can download worksheets and lesson plans from reception age to Year 13.
Emergency Calls
A Humberside Police initiative allows victims of abuse to get help even by staying silent
After calling 999, callers need to listen and respond to questions and instructions, including tapping the handset or pressing 55
News Article (Hull)
FGM (Female Genital Mutilation)
Support and information is available on the NHS website 
There is also a lot of information on the World Health Organisation website
Forced Marriages
Help and information are available from the Government website about forced marriages 
Homicide Reviews
Government website links and information to homicide reviews – key findings, research and guidance
Key findings from analysis of domestic homicide reviews – Published March 2022
Honour Based Abuse 
Information about what is Honour Based Abuse
Help and support from Karma Nirvana  or call 0800 5999 247
Injunctions – FREE
The National Centre for Domestic Violence (NCDV) offer lots of valuable information about protection orders for victims and survivors of domestic abuse.
They also offer an award-winning FREE service that allows anyone who has recently suffered or been threatened with domestic abuse to apply for an emergency court injunction, regardless of their financial circumstances, race, gender or sexual orientation.  The order can sometimes be issued within 24 hours of making contact – working in partnership with the police, solicitors and other support agencies (inc Women’s Aid) to help victims obtain speedy protection.
Legal Advice
Rights of Women offer a free and confidential legal advice telephone helpline &  website
For local legal help – See ‘What Support is Available’
LGBT+ Support
The LGBT+ Switchboard offer free and confidential phone & message support
SafeLives short video – Young people discussing domestic abuse in LGBT relationships
Links to other Domestic Abuse support pages and organisations
National Women’s Aid has a fabulous page with links to lots of different national support organisations.  It is very easy to navigate and subjects are easy to find and in alphabetical order.
Male victims of domestic abuse
The Mens Advice Line offer free and confidential phone & message support
SafeLives short video – What is a MARAC?
SafeLives short video – Roles & information in a MARAC Meeting
SafeLives short video – Action Planning during a MARAC meeting
Mental Health Support Line
Mind offer free and confidential phone and message support to anyone experiencing mental health difficulties
No Recourse to Public Funds
The ‘no recourse to public funds’ rule means that those women who have come into the UK on a spousal visa may not be entitled to welfare benefits and local authority housing.  This can be a major barrier to escaping abuse, but it should not stop you from trying to access support.  LOCAL support may still be available.
National help , information and support for those with No Recourse to Public Funds
On-line & digital abuse safety info
Women’s Aid have a web page of information about staying safe online
(Printable version available in the downloads tab)
Operation Encompass
This project is a police and education early information sharing partnership enabling schools to offer immediate support for children and young people experiencing domestic abuse. Information is shared by the police with the child’s school prior to the start of the next school day after officers have attended a domestic abuse incident thus enabling appropriate support to be given, dependent upon the needs and wishes of the child.  This is for information purposes and does not replace any safeguarding procedures.
A helpline for teachers is also available 0204 513 9990 
Perpetrators0808 802 4040
Free and confidential support is available from Respect for anyone who wants advice and information to help them stop being violent and abusive to their partner
Advice and support for professionals working with perpetrators
Pets & Animals
A pet fostering scheme may be available to those who are experiencing abuse and can’t leave the home because of their pets.  Advice & information is available from The Dog’s Trust – Freedom Project
Power & Control Wheel
Information and short video about the Power & Control Wheel 
Power and Control Wheels are all available to download
Rail to Refuge

FREE train travel for those fleeing domestic abuse. Rail to Refuge is a joint initiative between rail companies and Women’s Aid in which train operators cover the cost of train tickets for women, men and children escaping domestic abuse travelling to refuge accommodation.  In the first year the scheme helped get 1,348 survivors, including 362 children over five to safety.  Click here for Rail to Refuge information

Contact Email:

Video:From Rail to Refuge’

Risk Assessment – DASH
SafeLives  short video –An introduction to assessing risk in domestic abuse cases
A DASH risk assessment is also available in the ‘downloads’ tab
SafeLives are a UK-wide charity dedicated to ending domestic abuse by supporting people to become safe, well and rebuild their lives.
Safety Planning
As well as local safety planning information – Safety Planning help is also available from National Women’s Aid
Stalking & Harassment
If anyone is being harassed or stalked, they must report it to the police. It is a criminal offence for someone to harass, stalk or put anyone in fear of abuse or violence.
Stalking and Harassment information and helpline – inc reporting a stalker
Latest government info on Domestic Abuse stats – including info re the impact of Corona Virus
This link is to the Office for National Statistics where you can read or download Domestic Abuse information from England & Wales – March 2018
Support for Professionals
National Women’s Aid offer a dedicated Service for Professionals. Their direct services team can search for information by accessing Routes to Support. This is a database of violence against women and girls (VAWG) services across the UK. It provides agencies with up-to-date information on vacancies in refuges and availability of other VAWG services, such as outreach, drop-ins, counselling services and advocacy projects.
Survivors Handbook
The National Women’s Aid survivors handbook is available to download in 11 languages
Voting and the Electoral Role
You can register to vote anonymously if you’re concerned about your name and address appearing on the electoral register for safety reasons.  Follow this link
Women’s Aid – National Office
National information from Women’s Aid – includes, resources, information, downloads, press releases etc.
National Women’s Aid also offer a dedicated ‘Support for Professionals’ page (see above)
National Women’s Aid offer a DIRECTORY of refuges and support across the country
There is also a Safety Planning Page on their website
Video link to national ALL MEN campaign
Young People
Respect Not Fear offers support for young people
Riseabove – has lots of info about relationships, love, sex, and friendship.
The National Youth Advocacy Service has a national helpline for young people
SafeLives short video – Young persons risk assessment checklist
SafeLives short video – An insight from young people about recovering from abuse
Posters, leaflets, toilet stickers, business cards, safety planning books, etc
are all available to collect from our Women’s Centre – email to arrange
Agency Checklist & ConsiderationsLocal 2019
Information about supporting victims of domestic abuse (Local WA)
Appropriate use of languageLocal 2022
A guidance paper has been produced locally to help agencies and practitioners with the appropriate use of language when working with victims and survivors of domestic abuse.
Child Contact documentNational
‘Child First’ – Safe Child Contact Saves Lives (National Women’s Aid)
DART – Domestic Abuse Recovering Together
Programmes available in NE Lincs
DART – Guide for Children  
DART – Guide for Mothers
DART – Guide for Professionals
DASH – Guidance and questions by SafeLives
Guidance from SafeLives including the actual Risk Assessment
Domestic Abuse – Safeguarding Children Board document (NELC) 2019
LSCB document covering domestic abuse inc risks, indicators and ways of working
Domestic Abuse Annual AuditNational 2019
National Women’s Aid Annual Audit
Domestic Abuse StrategyLocal 2021-24
North East Lincs Domestic Abuse Strategy
Employers ToolkitNational June 2021
A Domestic Abuse Toolkit for Employers (PHE)
Freedom Poster to printLocal 2019
Freedom poster for agencies to print – leaflets for victims also available locally
Male Victims ToolkitNational 2019
Respect offer a toolkit for agencies who want to support male victims
MARAC Referral FormNovember 2020
Form to be used for making any referrals to MARAC
On-line Safety BookletNational 2017
A printable booklet to help victims/survivors with online safety (National WA)
Power & Control Wheel
Various Duluth Power and Control Wheels available to download
Safety Planning BookLocal 2015
Local booklet developed in partnership with survivors to assist survivors and practitioners
Support for women and babiesNational
An early years toolkit to help support women and babies after domestic abuse (National Women’s Aid)
Survivors HandbookNational 2010
Survivors Handbook developed to assist survivors – ALSO available in 11 languages (National Women’s Aid)

If you would like to include any other links that you may have used
that would be useful for agencies and/or practitioners
– please email to

FOR INFORMATION – Women’s Aid does not monitor nor endorse any of the external websites.