North East Lincs Women’s Aid Cookie Policy

About This Policy

This Cookie Policy explains how North East Lincs Women’s Aid uses cookies and similar technologies

when you visit our website: www.womensaidnel.org

We are committed to protecting your privacy and ensuring your personal information is handled safely

and in accordance with UK data protection law.

Your Safety Online

If you are experiencing domestic abuse, it is important to consider your online safety when visiting our

website. Someone may be monitoring your internet usage, including websites you visit.

Cookies and browsing history may leave a trace that this website has been accessed.

To help protect your safety, you may wish to:

• Use a private or incognito browsing window

• Clear your browser history and cookies after visiting

• Use a device that is not accessible to the person causing harm

If you are in immediate danger, please call 999.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website function

properly and provide information about how the site is used.

Cookies do not give us access to your device or personal files.

Types of Cookies We Use

We use the following types of cookies:

Essential Cookies

These cookies are necessary for the website to function correctly. They enable basic features such

as page navigation and access to secure areas.

Analytics Cookies

These cookies help us understand how visitors use our website (for example, which pages are

visited most often). This allows us to improve our services and website performance.

Analytics data is anonymised and used for statistical purposes only.

Third-Party Cookies

Some content on our website may come from external providers (such as embedded media or

analytics services). These providers may set their own cookies.

We only work with trusted providers who are required to comply with data protection laws.

How We Use Cookies

We use cookies to:

• Monitor website traffic and usage

• Improve our website and user experience

• Ensure the website functions properly

We do not use cookies to identify individuals or track personal browsing outside of our website.

Your Consent

When you first visit our website, you will be given the option to accept or decline cookies through a cookie

banner.

You can:

• Accept all cookies

• Decline non-essential cookies

• Change your preferences at any time

You can also control cookies through your browser settings.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can:

• Delete cookies stored on your device

• Block cookies from being set

Please note that disabling cookies may affect how the website functions.

How Long Cookies Are Stored

Cookies may remain on your device for different periods of time:

• Session cookies expire when you close your browser

• Persistent cookies remain for a set period unless deleted

We only retain cookie data for as long as necessary for its purpose.

How We Use Your Information

If you choose to join our mailing list, we will collect and store your name and contact details.

We use this information to:

• Send updates about our services and support

• Share relevant information about domestic abuse support

• Invite feedback or participation in surveys

You will only receive emails if you have actively opted in.

You can unsubscribe at any time using the link provided in our emails.

Sharing Your Information

We do not sell your personal data.

We may share limited data with trusted third-party providers (such as email or website analytics services)

who process information on our behalf. These providers are required to keep your information secure and

confidential.

Security

We are committed to ensuring that your information is secure. We have appropriate technical and

organisational measures in place to protect your data from unauthorised access, loss or misuse.

Links to Other Websites

Our website may contain links to other websites. Once you leave our site, we do not have control over how your data is handled by those websites. We encourage you to read their privacy policies.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (where applicable)

• Withdraw consent at any time

To exercise any of these rights, please contact us using the details on our website.

Accessibility and Inclusion

We aim to make our website safe, accessible and inclusive for all users, including those experiencing

domestic abuse. If you have any difficulty using our website, please get in touch and we will do our best to

support you.

Related Policies

• Data Protection Policy

• Privacy Policy

• IT & Computer Use Policy

• Social Media Policy

Updates to This Policy

We may update this policy from time to time. Please check this page periodically to ensure you are happy

with any changes.

We are committed to supporting survivors safely and confidentially.