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If you are concerned for your own or someone else’s immediate safety always ring the Police on 999.
Alternatively you can ring the Police for a non-emergency on 101.
Although you do not have to report the violence to the Police we would encourage this as reporting it builds a case against the perpetrator.
. . . . . a word of caution – leaving a violent and abusive relationship is often a really dangerous time. The abusers can feel they are losing the control in the relationship. This may result in the violence getting worse and you may be at higher risk – it is important you get support to leave.
If you need emergency refuge supported accommodation, anytime – Call 01472 575757. (24 Hour support) – also see our ‘Refuge‘ page on this website to find out more information and see pictures.
Our outreach support workers can offer emotional support and a listening ear to those experiencing any form of abuse, that may not want to leave their homes and may not want to live in a refuge. Please click the ‘outreach’ link for more information.
They can offer you someone to talk to about all the options available to you, in confidence and face-to-face in a safe location when the option of leaving or staying can be discussed. You don’t have to make any decisions until you are ready.
Outreach workers can also support male victims.
Call us on 01472 575757 – for a chat. We are here to listen if that is all you need or we may be able to give you options and choices about things that are worrying you. Please make sure you are safe to make the call as phone calls may appear on bills or may be traced. You can reverse the charges (via the operator) if you have got no money. We operate a 24-hour emergency helpline.
You can contact us via email – firstname.lastname@example.org
BUT REMEMBER please make sure it is safe for you to send and to receive our reply, as emails can be easily traced.
Domestic Abuse ‘Drop-In’ Sessions
Support staff are available every day, usually in various locations, however during lockdown they are only available at our Women’s Centre or via phone/video link. They offer confidential advice and support to anyone who is experiencing any form of Domestic Abuse. You may initially want to just come along for a chat with someone who understands. No appointments necessary.
Drop-in sessions are available every day at our Women’s Centre:
Please call 575757 for more info
Our support staff can help you to do safety planning – on a personal one-to-one basis. This simply means identifying all the risks of leaving and/or all the risks of staying in an abusive relationship. Alternatively, you can print our local Safety Planning book or the national On-Line Safety book.
Support for male victims
Men who are experiencing domestic abuse can receive support from one of our support workers on 575757.
Alternatively there is a national Male Advice & Enquiry Line offering confidential support, information and practical advice.
(Also see more information about male victims on our ‘Domestic Abuse‘ page)
The Freedom Programme is a 12-week programme offering victims and survivors a weekly opportunity to start to unravel some of the issues that they have experienced. The course looks at perpetrator behaviours and some of the different roles and characters they play. It also looks at some of the excuses and the the cycle of abuse; every week we discuss different issues. Thousands of women and girls have been through the programme and the outcomes are amazing – many women referring to it as “life changing” – For more information view our Freedom page
Survivors is a women’s self-help support group for those who have experienced domestic abuse. The group usually meet every Friday at 9.30am (not during lockdown or outside term times) For more information ring Maria on 575757 or email email@example.com
Legal / Solicitors ‘Drop-In’ sessions
We usually have FREE legal drop-in style sessions available 3 times a month, that are kindly offered by local solicitors to support victims of abuse. During Covid these sessions have been offered virtually – they are really useful if you just want to have a chat and find out options that may be available to you legally.
We can also help some people to access Legal Aid.
Free, virtual sessions are as follows;
John Barkers 2nd Thursday of each month
Pepperell’s 3rd Thursday of each month
Sills and Betteridge 4th Thursday of each month
All are 2-4pm
The National Centre for Domestic Violence (NCDV) offer lots of valuable information about protection orders for victims and survivors of domestic abuse.
They also offer an award-winning FREE service that allows anyone who has recently suffered or been threatened with domestic abuse to apply for an emergency court injunction, regardless of their financial circumstances, race, gender or sexual orientation. The order can sometimes be issued within 24 hours of making contact – working in partnership with the police, solicitors and other support agencies (inc Women’s Aid) to help victims obtain speedy protection.
Citizens Advice Drop-In’ sessions
We usually have a weekly session kindly offered on a Monday morning by Citizens Advice. During Covid these sessions have been offered virtually – The advice worker can help with any general advice such as housing, debt, finances, benefits and much more. She also has access to any specialist workers if they are needed. For more information ring Janice or Kate on 575757 or email firstname.lastname@example.org
Women’s Aid can access refuges and support across the country. If you need to move away for safety reasons or to be nearer to your family – give us a call.
Women’s Aid can accommodate and support victims who have a disability. Our emergency accommodation has disabled access but support for additional needs or requirements such as visual or hearing support can be provided according to individual need.
National Domestic Violence Helpline
Freephone 24 Hour 0808 2000 247